Xbox users were furious after discovering that a wide range of online services were suffering from a second outage this month. Reports revealed that it includes signing in and buying items from Xbox Live. Outlook, Skype, OneDrive, and Microsoft’s Windows are also not accessible. Here are the latest updates on the issue.
Users can recall that earlier this month, Microsoft also experienced an hour-long outage which affected numerous accounts. According to The Verge, the reason behind the issue was never revealed by the company. But whatever it is, it seems like Microsoft has not fully fixed it yet because today, March 21, another outage broke out.
The software giant was quick to acknowledge the issue and posted it immediately on their status page. Based on their statement, the problem includes “limited” access to Xbox Live “core services.” From signing in, creating or recovering an account up to making purchases and redeeming codes, all of these are caused by the issue.
Microsoft also mentioned on their page that it affects all platform such as Xbox 360, Xbox One, Xbox on Windows 10, and Xbox on devices. But, according to the same post of The Verge, it was not limited to Xbox users. Outlook, Skype, OneDrive and the Windows Store were also affected by the problem.
“Our engineers and developers are actively continuing to work to resolve the issue causing some members to have problems finding previously-purchased content or purchasing new content,” Microsoft said in a statement.
Xbox Live Status Update
Luckily, the outage has already concluded at around 5:30 p.m. Eastern Time, as reported by Polygon. Microsoft announced on the Xbox Support Twitter account that everything was already clear. “Thanks everyone for your patience w/ sign-in issues today. Things should be looking much better, but we’ll continue to help out,” the software giant wrote.
Similar to the previous case, Microsoft still did not disclose any information about what caused the outage. Hopefully they have fixed it for real this time to avoid any issues in the future. But, how about you? What do you think was the reason of the problem? Share your thoughts in the comment section below.