Shipping & Returns
How long does delivery take?
Standard shipping takes 14–21 business days.
How much does shipping cost?
We do not charge shipping fee. It is included in the pricing.
What if I received a product that’s broken or damaged?
First off, we’re sorry about that. Secondly, there’s a fix. Send an email to firstname.lastname@example.org and we’ll take care of you right away. Be sure to include an image of the broken item with your initial message. If the case is deemed valid, Thebitbag will refund.
Buyers are allowed to make changes to orders placed, within 24 hours of making their purchases and before the orders are fulfilled. Additional charges will be incurred by the buyers for any changes made to the orders after 24 hours of making their purchases.
Buyers are not allowed to cancel their purchases after the orders are placed.
If you have any questions, you can always reach out by by emailing us at email@example.com.