Samsung Galaxy Note 3: Top Five Issues and Methods on How to Resolve Them

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Samsung Galaxy Note 3 is considered a ?superphone? but some users have found glitches that affect daily performance. Here are five common issues and ways on how to resolve them.

Battery Drain Issue

Probably the most crucial of all problems reported on Galaxy Note 3. Apparently, it is difficult to pinpoint the exact cause of the battery drain.

  1. Check the apps that drain battery. Go to Settings > General > Battery. Remove apps that you don?t use frequently which consumes a lot of power.
  2. If you don?t know which app, perform a factory reset to eliminate whatever culprit it may be. Make sure to first backup all your data files and system settings stored on the phablet.
  3. Re-calibrate the battery to restore stats. Drain the device until it powers off, then recharge it to full without interruption.

Slow Performance

If your Galaxy Note 3 suffers some sluggishness after a day of use, here are some tips to speed it up.

  1. Check the apps running on the memory. Go to Settings > Application Manager > Running. Uninstall any apps listed which you?re not using anymore.
  2. Restart your Galaxy Note 3 to refresh its memory. Perform this every time you recharge the phablet.
  3. Disable Automatic Syncing to help the device manage processing faster. Manually set syncing options inside the settings menu of every app if desired.
  4. Turn off the animations by going to Settings > Developer Options. You will see three different animation options that can be reduced or turned off to make the interface snappier.

Random Restart

Random restart commonly affects the software which can be resolved using the following methods.

  1. Remove the battery and microSD card, then reinsert the battery. Switch the device on then go to Settings > Wi-Fi > Menu > Advanced > Always Allow Scanning > Uncheck. Switch off the device and reinsert the external SD card then turn it back on.
  2. Perform a factory reset on your device and format the SD card. Make backup copies of all data files and settings before confirming a reset or format.
  3. You may need to clean the cache inside the Recovery Mode. Turn off the phablet > Press and hold Volume Up, Home and Power keys > Select Wipe Data/Factory Reset > Select Wipe Cache Partition > Reboot System Now.

Overheating Problem

Galaxy Note 3 is also susceptible to overheating issues and you must do immediate action to prevent hardware damage.

  1. Switch off the device and leave it for about 10 seconds, then turn it on again.
  2. Turn off the phablet and remove both the SD card and the battery pack. Turn on the device without inserting the microSD card to determine if it is the culprit of the overheating issue.
  3. Uninstall recent apps you?ve downloaded before the problem occurred.

Slow Recharging

Recharging depends on how much power is provided and what source recharges the Galaxy Note 3.

  1. Use the charger port provided by Samsung instead of the USB cable.
  2. Turn off the device or enable Airplane Mode to speed up charging time.
  3. Check if your charger is faulty by testing other chargers compatible with its port.
  4. Remove any battery or power related apps that you?ve installed earlier before the problem occurred.
  5. You may need to replace the charger or the battery unit if it?s faulty. Visit the nearest service centre to have it checked.

Photo Source: Samsung

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