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Nokia Privacy, Data Protection, And Service Terms, Regarding Sale Of Nokia Mobile Biz To Microsoft

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Nokia Privacy, Data Protection, And Service Terms, Regarding Sale Of Nokia Mobile Biz To Microsoft

Microsoft is finalizing its purchase of the Nokia Devices and Services business this April 2014. How will this affect the Nokia customers in terms of services and policies ?

(For information about the sale, do read our feature on ?Microsoft to Continue with Nokia & Lumia Brands. Or Not.? https://www.thebitbag.com/microsoft-to-continue-with-nokia-lumia-brands-or-not/70522 )

Nokia decided to touch base with its registered customers, to share how the sale to Microsoft will affect them. In an email from its Vice President, Chief Ethics and Compliance Officer, Chad Fentress, and its Chief Privacy Officer, Brendon Lynch, Nokia explains that a Microsoft affiliate based in Finland – Microsoft Mobile Oy – will assume all responsibilities for the management of customer data as well as all contractual obligations entered into by existing customers with Nokia.

Nokia emphasized that the data collected from customers will continue to receive the same protection and privacy under the new management.

However, Nokia clarified that with regard to other business units and services that are not included in the sale, particularly the HERE services (location based services and products), Nokia will still continue to manage the related customer information and data files.

It is commendable that Nokia and Microsoft are sensitive to the apprehensions and concerns that Nokia customers are feeling about the sale to Microsoft, and the email from a Nokia executive is a good first step in maintaining the relationship that Nokia has cultivated with its customers all these years.

The email (posted below) that Nokia sent also provided contact information which Nokia customers can use to inquire about any problems and concerns regarding their Nokia data and contracts.

 

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From:?Nokia <info@news.nokia.com>

Subject:?Privacy, Data Protection and Service Terms Information Regarding the Sale of Nokia?s Devices & Services Business to Microsoft

Reply-To:?Nokia <info@news.nokia.com>

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Privacy, Data Protection and Service Terms Information Regarding the Sale of Nokia’s Devices & Services Business to Microsoft

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Hello,

We wanted to share some important information about your data privacy and contracts.

Nokia currently expects to complete the sale of its Devices & Services business to Microsoft in April 2014. With the completion of this transaction, a Microsoft Finnish affiliate* assumes responsibility for your personal data and the contractual relationships for the products and services related to this business. Microsoft cares deeply about your privacy and the protection of your personal data and will continue to collect and use your personal data in the same ways and for the same reasons as Nokia, and you should experience no difference as a result of the sale.

Also, please note that Nokia will continue to run its businesses, including HERE location-based products and services, which are not part of the Microsoft acquisition. The responsibility for your personal data and your contractual relationship relating to these Nokia products and services remains with Nokia. Nokia continues to be committed to the highest standards to protect your privacy and your personal data.

We wanted to give you notice of these changes. Our commitment to your privacy remains paramount. To learn more about Microsoft’s and Nokia’s privacy policies and service terms, click here.http://www.nokia.com/global/privacy-landing/

You may also contact us at: Microsoft Mobile Oy, c/o Privacy, Keilaranta 7, 02150 Espoo, Finland or Nokia Corporation, c/o Privacy, Keilalahdentie 4, 02150 Espoo, Finland.

Sincerely,

Chad Fentress

Vice President, Chief Ethics and Compliance Officer

Nokia

 

Brendon Lynch

Chief Privacy Officer

Microsoft

* With the completion of this sale, the Nokia Devices & Services business will be part of this Finnish entity, Microsoft Mobile Oy, a subsidiary of Microsoft Corp.

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You are receiving this email because of your relationship with Nokia’s Devices & Services business. Nokia Corporation and Microsoft Mobile Oy have sent you this communication as part of the sale of Nokia’s Devices & Services Business to Microsoft. This email does not require any action by you. This email is coming from an unmonitored alias, so please do not reply.

Copyright (c) 2014 Nokia Corporation and Microsoft Mobile Oy

Nokia Corporation P.O. Box 226 FI-00045 Nokia Group Finland

Microsoft Mobile Oy Keilaranta 7, 02150 Espoo, Finland

Privacy policy

http://www.nokia.com/global/privacy-landing/

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Photo Source: https://www.facebook.com/NokiaandMicrosoft

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