Xbox One forum gamers have initiated a thread earlier this week raising their concerns whether Microsoft has ?thought about compensation,? after Xbox Live?s has been reportedly continually dealing with a series of technicalities since January.
Seems like fans? clamors have been heard as Larry ?Major Nelson? Hryb personally took to the comment thread and affirmed that he is listening, WinBeta reports.
?I?ve taken some of the more thoughtful comments [from the Reddit thread] and shared them with a few folks on the Xbox team to make them aware of this request [for compensation],? he wrote. ?That?s about all I?ve got right now ? but when I am back in the office, I am going to stop by and chat one-on-one with some folks about this as well.?
News agency VentureBeat reports that it will still confirm if Microsoft if they have come up with anything concrete yet.
Xbox Live has been continuously experiencing technical issues between the last half of February and in early March. According to VentureBeat, it seems that Microsoft has not taken actions with regard to the issues and prefer to keep mum after unexpected downtimes. Gamers are possibly wondering whether the company is actually trying to fix the problem, as it is frustrating to pay something that does not even work in the first place. Although no specific details were handed out yet, Hyrb?s active comment assured gamers that their concerns were heard and will be addressed.
Xbox Live?s issues include inability to connect multiplayer games such as Call of Duty: Black Ops III and Destiny online. Aside from the stable Internet connection, single-player games including Fallout 4 and video platforms like Amazon Instant Video, Hulu and Netflix were also experiencing loading issues. Even the media player connection also reported errors as Blu-ray movies could not be played thru Xbox One.
The dilemma has been widespread that even celebrity rapper Snoop Dogg took to his Instagram asking Bill Gates, Microsoft founder and former CEO, to do something with Xbox Live.