It has only been a week since day-one buyers took possession of their new MacBook Pro 2016 laptops. So far, many have been experiencing some problems and issues that are somewhat quite surprising especially for MacBook Pros.
One user reported that his new MacBook Pro 2016 did not start or boot when he first opened it. Immediately after opening the package, he proceeded in turning on his newly bought laptop. However, instead of the welcome screen, the laptop crashed, and it did multiple times. What followed next is a series of phone calls made to the Apple Customer Service.
One Customer Service agent suggested resetting the PRAM/NVRAM of the laptop but to no avail. Another one asked for the OS to be re-installed, also without any luck at all. Until finally, it was decided that the unit must be sent back to Apple for replacement.
More and more users are reporting that their MacBook Pro 2016, especially the 15-inch version, are having graphics card issues. From the videos posted by various users online, the laptop display begins to show glitches the moment it switches display controllers.
Normally during light loads, the MacBook Pro uses the in-built Intel graphics processor to save up on battery. During heavy loads, like video editing, the laptop switches to the discrete graphics card to boost graphics performance. This is where the problem occurs.
When the laptop switches to the discrete graphics processor, the display begins to flicker and change hues.
So far, the only solution that Apple has for this is to exchange the laptop with a new one. Re-installing the OS or resetting the laptop?s PRAM or NVRAM do not do anything at all.
Another issue that users discovered lately has something to do with the Thunderbolt 3 ports. Many will know by now that the new MacBook Pro 2016 only comes with USB Type-C port connectors.
Because of this, many were forced to buy an adapter so they can continue using the peripherals for the new laptop. Unfortunately, not all new adapters have complete backwards compatibility with older interface technologies. One good example is the Thunderbolt 3 to Thunderbolt 2 adapter.
Many users found out that the new Thunderbolt 3 adapter only works for Thunderbolt protocol. Unlike the older MacBook Pro?s Thunderbolt 2 ports, the new adapter does not have direct compatibility with the DisplayPort interface. This means that displays like the Apple Display will not work when connected to the MacBook Pro 2016. At least not with a Thunderbolt 3 to Thunderbolt 2 adapter. Instead, users must by a separate Thunderbolt 3 to DisplayPort adapter for them to be able to use their external display.
These are just some of the few known issues plaguing the new MacBook Pro 2016. Although there is nothing to worry about, anyone who is experiencing the problems mentioned above must contact Apple immediately.
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