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Less Hassle: NY moving company starts estimates via video calls

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Planning to move out of your flat? Well, there?s a fast and less hassle way to ensure your move is convenient as ever.

According to Digital Trends, Dumbo Moving teamed up with the startup Crater to add a feature that will give a virtual price estimates for clients, eliminating the need for a preliminary on-site visit.

The New York City-based moving company, based on the report of Digital Trends, gives consumers the option to schedule a video call instead of an in-person appointment. The interested clients can use their android or iOS device to pan through their home to show to Dumbo a clear picture of a job will entail. The video will then use to put together an estimate price.

So far, Dumbo Moving CEO and founder Lior Rachmany has found that consumers are more likely to book the service after receiving a virtual estimate; bookings have increased since Dumbo teamed up with Crater to add the option, the report stated.

Meanwhile, the moving company?s partnership with the startup came after Rachmany saw the potential the startup offered for improvement. ?I met with [Crater CEO] Alex Alpert, and he and the company truly blew my mind with the amount of options that they had to offer for different types of service industries, and particularly for the moving industry,? he told Digital Trends in an email.

According to Rachmany as written on the article, the virtual visits allow customers to explain special instructions in advance. Both the moving crew and the operations department are able to access the secure videos, so movers are better prepared for jobs.

The CEO also revealed that the rise of number of their satisfied clients is benefitting his employees. All in all, it seems like a win for everyone, and it certainly doesn?t hurt that the video calls save in resources ? at least $75-$100 per visit.

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