Kickstarter is known for its fundraising platform to help people raise capital for their creative businesses and projects. An unfortunate hacking incident happened last week when intruders gained access to its user data. The breach has already been repaired, and customers are assured that no credit card information was taken. However, hackers robbed their data, such as usernames, mailing addresses, e-mail addresses, phone numbers and passwords.
Note to Users: Change to a Stronger Password Now
Kickstarter CEO Yancey Strickler said on the website that no credit card data was accessed and noted that they do not store data of credit cards. He added that it is possible that a person with ample computing knowledge can crack encrypted passwords, especially the weak ones. In a blog post on its website, users were strongly recommended to change their passwords to a stronger one as a precaution.
How to Change Your Password
Users may change their passwords by logging in to their Kickstarter account and finding the banner at the top of the page. Kickstarter admin also recommends doing the same to their other accounts on other sites where they used the same password. It is advisable to use a stronger password on your account to avoid easy access from hackers. For help with password security, users may use the following tools: LastPass and 1Password.
There is a growing concern from the U.S lawmakers regarding the recent data breaches from Neiman Marcus and Target Corp on who will be liable for consumer losses and how to boost cybersecurity. Kickstarter said that they began strengthening the website security and are now working with law enforcement officials on the incident.
The Kickstarter team has responded to more than 5,000 inquiries for the past 24 hours on the recent hacking incident. If you have concerns on your account, you may send them an e-mail at accountsecurity(at)kickstarter.com.
Kickstarter has helped more than 100,000 creative projects with their funding since it was launched in 2009. Contributors are usually compensated with discounts, rewards, credits or other incentives from the projects they chose to fund. The company has posted a letter of apology on its website, saying that they are open to customer concerns on this matter.