Apple has released the latest iOS 10 update for its mobile devices–iPhones, iPads and iPods. However, multiple users have complained of the ?update bricking their devices.
Instead of having their devices automatically turned on with iOS 10 installed, the dreaded Lighting cable and iTunes icon combo shows on the screen. It prompts users to plug their handsets into a computer. The iPhones and iPads as such are rendered useless.
Upon connection to the iTunes, the device asks either to restore to factory setting or update the device. However, this has owners losing their personal settings or possibly even their data.
Apple has time and again reminded users to backup their data before starting an update. The company clarified that the latest glitch affected only a few customers who downloaded iOS 10 wirelessly. The company has suggested to users to update their iPhones and iPads with iTunes instead.
Later, Apple said that the glitch has now been removed and users can now start upgrading their devices even on Over The Air (OTA) Update. Apple also shared instructions for those unlucky users who bricked their devices.
How to ensure safe transition:
Apple device owners should preferably update their mobile devices through the iTunes software on the computers instead of over Wi-Fi. The important thing is to create a backup for the device before beginning the update. This ensures that users won?t lose their sensitive data and settings should anything go wrong.
How to Backup Apple Devices:
iPhone and iPads can been backed up either directly to iCloud or rather to iCloud or your PC with iTunes software.
iCloud: First ensure you have a solid Wi-Fi connection. Tap Settings, go to iCloud, scroll to Backup. Make sure that iCloud Backup is turned on and click ?Back Up Now?.
This would take some time, possibly between 15-20 minutes depending upon your connection. Stay connected to your Wi-Fi network until the process is completed.
Make sure that the backup is finished by going to Tap Settings > iCloud > Storage > Manage Storage, then select your device. The backup should appear in the details with the time and backup size.
iTunes: Connect your device to your computer and it automatically opens iTunes. Select your device and this should open the summary page. You?ll see an option to ?Back Up Now? but before that, select either of iCloud or computer backup options.
After clicking ?Back Up Now?, you can check if your backup finished successfully on iTunes Preferences > Devices. You should see the name of your device with the date and time that iTunes created the backup. If you encrypted your backup, you should also see it beside the name of your device.
iOS 10 is now available as an upgrade for the following devices:
- iPhone 6s
- iPhone 6s Plus
- iPhone 6
- iPhone 6 Plus
- iPhone SE
- iPhone 5s
- iPhone 5c
- iPhone 5
- iPad Pro 12.9-inch
- iPad Pro 9.7-inch
- iPad Air 2
- iPad Air
- iPad 4th gen
- iPad mini 4
- iPad mini 3
- iPad mini 2
- iPod Touch 6th gen
However, several older?devices can’t be upgraded to iOS 10. These include: Original iPhone, iPhone 3G, iPhone 3GS, iPhone 4, iPhone 4S, original iPod touch, iPod touch 2nd-gen, iPod touch 3rd-gen, iPod touch 4th-gen, iPod touch 5th-gen, original iPad, iPad 2, iPad 3.