Google Pixel XL Freezing Problem: How To Fix It

By on
Google Pixel and Pixel XL

For the past couple of days, a lot of Google Pixel and Pixel XL smartphone users have been reporting some freezing issues. According to various reports, their handsets sometimes become unresponsive when running applications like Facebook and WhatsApp. In case this is happening to anyone who has the phone, here are some of the things one can do to solve the issue.

A program or app freezing is sometimes caused by a handful of things. It could be a combination of bad codes, errors in the installation, or outdated software. Every now and then, it could be caused by actual hardware issues like the phone running out of memory.

READ ALSO: How To Use The New Amazon Echo: Price & Specs To Consider

Update your Google Pixel

Chances are that these issues have been resolved by the OS maker already. By updating to the newest Android firmware, one has a higher chance of preventing this problem from happening. To update, open the Settings tab and select About Phone>System Updates. The latest firmware can also be downloaded from Google’s Android Developer website.

Google Pixel XL

Pixel XL (via

Update your phone?s Apps

If updating the firmware does not solve the problem, perhaps updating the apps will do the trick. In normal scenarios, the app developer would have detected the same issue and would release an update or a patch. To do this, click on the Google Play Store app, tap on the menu button and then go to My Apps & Games. See the apps that needed updating and update them.

READ ALSO: Android 7.1.1 Nougat Release Date, Features: Developer Preview New Features To Look Forward To

Reinstall the app

If the app that is causing the problem does not have an update, perhaps re-installing it will solve the problem. Every now and then, due to connection problems, app may not install properly. By re-installing it, one is basically making sure that the installation goes well.

To reinstall an app, tap and hold the app and delete it. After uninstalling the app, open the Google Play Store app and reinstall your app.

Free up memory and app data

Every so often, an app will accumulate so much data that the phone basically runs out of memory. Clearing the data cache can sometimes solve issues pertaining to the system memory. To clear app data cache, open the Settings for the app or the Application Manager. Tap on the app in question and then finally, tap Clear Data and then Clear Cache.

READ ALSO: Apple iPhone 8 Specs, Updates: iPhone 8 Will Be Thinner Than Ever

Reset your Google Pixel to factory setting

If all else fails, resetting your Google Pixel phone to factory setting will definitely do the trick. Just make sure you backup all of your important data before restoring your phone settings.

To do a factory reset, just follow the steps below:

  1. Turn off your phone.
  2. Press and hold your Volume, Home and Power button at the same time until the Android icon appears.
  3. Use the Volume Down button to scroll to Wipe Data/Factory Reset and press the Power button.
  4. Use the Volume Down button to highlight Yes ? Delete All User Data and press the Power button.
  5. Wait for your phone to reboot.


For more updates on the Google Pixel and Pixel XL, be sure to check us out at TheBitbag.

About the author

To Top