Samsung’s Galaxy Note 7 recall exercise is one of the hot topics now. However, not all Note 7 units are at the risk of exploding. Here is an official way to find out if your phablet is vulnerable to overheating or not.
The South Korean tech giant has added an official page to make it easy for the Galaxy Note 7 owners to check if their smartphone is defective. In order to use this service, the handset?s IMEI number is the only requirement.
In case you are not aware of the IMEI associated with the device, you can find the information in the retail box. The other way is to navigate to device?s Apps -> Settings -> About device -> Status -> IMEI information. Here is the link to?identify the defective Note 7 units.
On a related note, most people were under the impression that only a handful of Note 7 units have exploded. However, as it turns out, the number is increasing by the day. In the U.S. alone, about 70 phones have reportedly faced this overheating issue thus far because of the housed battery unit.
After hearing about Note 7 catching fire, the South Korean tech giant immediately asked the Galaxy Note 7 owners to send the units back to the stores. Here is the official statement — “Samsung Electronics Australia advises all customers who use a Galaxy Note 7 smartphone to power off their device, return it to its place of purchase and use an alternative device until a remedy can be provided.?
The entire Note 7 recall program would cost Samsung billions of dollars. But then, Samsung?s timely recall should be appreciated because it might have stopped many such incidents from happening.
Meanwhile, Samsung is also offering exchange program where you can get a Galaxy S7 variant upon submitting the Note 7 back. The other way is to wait for Samsung to repair your device, which might take a couple of weeks.
In case, you decide to get a Galaxy S7 or Galaxy S7 Edge, Samsung will credit the difference in amount as the S7 models are relatively cheaper than the Note 7.
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Hypothetically speaking, had Samsung housed a replaceable battery unit, there may not be any Note 7 recall. Samsung might have just shipped fresh batteries to the buyers to fix the problem.
Perhaps, this incident would make Samsung opt for removable battery units in the future handsets.