First Aid: What to Do When Your iPhone Suddenly Stops Working

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There are just those “Oh no!” moments we cannot quite handle well in life. Your first F in class, your crush getting into a new relationship or your iPhone suddenly breaking down. But we cannot help you with your academics or your love life. We certainly can help you in the iPhone department, though.

When your iPhone won’t turn on, the first thought that comes into mind is that your iPhone is broken. This may be true or false. You do not need to buy a new one or get it fixed right away. Try these things first before you panic and go out of the door.

  • Try restarting your phone. Hold the power button. It may just be off. If it was, turn it on and then turn it off again. This will restart your iPhone.
  • If that does not work, hold down the hold button and the home button of the iPhone at the same time. Hold them both at the same time for at least 10 seconds. You can even hold it up to 20 or 30 seconds. You may also want to toggle the Mute switch a couple of times; this helped complete this step for some who has experienced this problem.?In many fortunate cases, the silver Apple logo will appear and the phone will boot up.


  • Try charging your phone.?If your iPhone’s battery runs very far down, it may be the possible reason why your iPhone won’t turn on. Why is this a reason? Simple: it is using its remaining battery life to preserve all your data and settings. Connect it for at least 15 to 30 minutes. That should be enough for the screen to turn on. But?if the battery has been drained for a long time, you should wait a few hours to let the battery charge.?If you think that your phone really ran out of battery, but this technique doesn’t work, it may be possible that your charger or cable is faulty. Try using another charger or cable and see if things change.
  • If these steps provided still do not work,?the best thing to do now is to?restore your iPhone to its factory settings. This erases all the data and settings on your phone, but it can definitely help your problem. Just sync your iPhone and click the Restore button in iTunes.


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