Firmware Updates

Apple Rolls Out iTunes 11.2.1 to Fix /User Folder Disappearing Issue

By on

Apple has released an update to iTunes in order to fix the /User folder disappearing issue, reports said.

In the official Apple support page, the company explained:

OS X Mavericks: Users folder isn’t visible after updating to iTunes 11.2


The folders listed below might appear to be missing after installing iTunes 11.2 on OS X Mavericks. This can happen if you have Find My Mac enabled in iCloud System Preferences.

Folders affected:


Update to iTunes 11.2.1 or later by running software update on your Mac.

iTunes 11.2.1 update comes with the following improvements:

Improved Podcast Browsing

? Quickly find episodes you haven?t listened to in the new Unplayed tab
? Browse episodes that are available to download or stream in the Feed tab
? Save your favorite episodes to keep them on your computer
? Episodes can now be automatically deleted after you play them

This update also resolves the issue where iTunes may become unresponsive when updating Genius and improves overall performance and stability. Podcasts for iOS 2.1 or later is recommended when syncing podcast episodes.

To download the iTunes 11.2.1 for your Mac, you can either download from, or directly from Updates section in Mac App Store.


iTunes is a media player, media library, and mobile device management application. With iTunes, you can play, download, and organize digital audio and video on personal computers running the OS X and Microsoft Windows operating systems.

iTunes consists of 3 major components, namely: iTunes (itself), QuickTime and Apple Mobile Device Support (AMDS). QuickTime is used for audio/video playback and encoding, while Apple Mobile Device Support is the component responsible for synchronizing with iOS devices.

Through the iTunes Store, users have the power to purchase and download music, music videos, television shows, audiobooks, podcasts, movies, and movie rentals in some countries, and ringtones, available on the iPhone and iPod Touch. Developed by Apple, Inc., the application software for the iPhone, iPad and iPod Touch can be downloaded from the App Store.

(Photos courtesy of

About the author

To Top