I’ve been using iTunes for years. Once it was available for Windows I jumped at the opportunity to use it. I loved the interface and the organizational tools. It gave me a reason to start purchasing music online with the iTunes store, which was a welcomed alternative to buying plastic CD’s. After realizing that the iTunes store deleted songs that I owned off of my hard drive, I left Apple for my new love, Amazon.com.
I’m sure you are familiar with partial albums on iTunes. Partial albums don’t give you 100% of the tracks. A partial album may have 1, 2 or even 3 tracks missing. Some say that it’s to encourage CD sales but others say it’s due to not having digital rights to publish certain songs. I’d agree with this except that’s not the case with my incident.
I bought Pete Rock’s Soul Survivor II a few years ago. It was a full album that I purchased off of iTunes. All 15 tracks were there for my enjoyment. Recently I purchased an external drive and backed up all of my iTunes music, just like Apple says to do. I was working on some music of my own and wanted to sample something from the Warzone track off of Soul Survivor II. I navigated to the folder and couldn’t find the song. I was flabbergasted. Tracks 12 and 15 were missing. I knew they were there before and too make sure I wasn’t crazy, I logged into the iTunes store and guess what I saw? The completed album had been changed to a partial album. I checked to see what tracks were missing and low and behold, tracks 12 and 15 were gone. It seems that when Apple changed the album to partial, they had to delete those same tracks off of my computer. Lucky for me, I had a backup. I checked it for consistency and tracks 12 and 15 were still there.
The deletion of music that I paid for was the straw that broke the camel’s back for me. There were other issues though. For instance, iTunes now offers DRM free music…at a cost. If you want your tracks upgraded to DRM free with a higher bit rate, you have to pay an additional .30 cents per track. That means .99 cent tracks are now $1.29. I have 28 albums which I’ve purchased off of iTunes. It would cost me $104.40 to upgrade all the tracks.
I had noticed that Amazon.com started selling high bit rate mp3 versions of their albums, DRM free! Not only that, but they also offered .10 cent discounts on tracks if you bought the whole album. So now you were only paying .89 cents per track. I installed the Amazon downloader software and purchased a few albums. I’m absolutely in LOVE with Amazon’s music service and I will never turn back.
I still like the iTunes software for managing my music and syncing my iPhone. That’s pretty much all it’s good for. If you haven’t looked into Amazon.com’s music service, check it out. While it’s not yet as big as the iTunes store, it’s still has higher quality, DRM free music for less than what you would pay on iTunes. It’s really shitty that Apple is ninja deleting music that you OWN off of your own computer. If you use the iTunes store, make sure you backup all your music after you purchase it or they might steal it back from you!




I have a itouch and a zune 30gig and the zune as a mp3 player is much better than the itouch and the zune marketplace is much better than itunes. only flaw with zune marketplace is a bug with some song tags but that can be fixed manually. $15 bucks a month pass is uber
Tor,
You do know all you have to do is go in your history and actually request to redownload your songs and problem solved. Backup or not you can get the songs back without purchashing them.
Account Information
Purchase History
Report a problem
request to redownload songs you lost(doesn’t matter the reason)
Up to 24 hours later your songs will start to download when you open Itunes up.
I don’t care if you go to Amazon or not. Just giving you your options that are available. I have never had a problem like you are describing.
“I knew they were there before and too make sure I wasn’t crazy, I logged into the iTunes store and guess what I saw? The completed album had been changed to a partial album. I checked to see what tracks were missing and low and behold, tracks 12 and 15 were gone”
Is this what actually happened or is this theory you are throwing up in the air? Regardless if Apple is at fault or not you can retrieve them either way without being charged for it.
That’s just it Mboojigga, the tracks were deleted. Look at the two pics I posted. iTunes store no longer has the tracks available. It’s now a partial album. Did you read the article?
yeah I reread that part again. Have you talked to Apple about the situation?
damn tor, thanks for the info.
yeah screw apple and their overpriced nonsense…… amazon weo
One reason I dont buy from itunes is because I only buy tracks that are at 320kbps. If I cant find a 320 to download then I use limewire. If they cant offer me that quality then they lose my sale.
a couple of months ago i opened itunes and i had lost all of my songs, i had about 100 on there and they were all gone, the only things left were warzone podcasts, i opened it up again and still no songs, i have not opened it up since, i can’t be bothered to start my library again, fucking useless shit. How can all my songs just disappear?
I’ve been using Amazon MP3 for a while now. I really like it. I’ve never been into the whole iTunes thing. The truth is with iTunes you don’t own any of the music you purchase; they are just leasing it to you.
Thanks for the heads up. I use iTunes a lot as I buy most of my music through their store front. I basically am forced to seeing as I have an iPhone, personally I prefer the Zune software. Moving on, there has to be some sort of legal action that could done for what basically amounts to destroying someones property.